It’s our goal to provide excellent services to you during this unprecedented COVID-19 health emergency. All City departments are working to keep the community clean and safe, to provide essential services, and to expedite safe and sustained economic recovery. The health emergency and resulting budget impacts has required restructuring of many of our services. The City’s first priority is responding to COVID-19 during this health emergency and ensuring compliance with Los Angeles County Department of Public Health’s emergency orders to slow the spread of the virus. Beyond Santa Monica’s response to COVID-19, the City’s Community Services Department will prioritize responses to requests that pose an immediate life/health safety concern, which include but are not limited to:
Please anticipate delays in response times to requests that are not related to the COVID-19 emergency, the prioritized areas listed above, or other life safety concerns. Thank you for your continued patience during this unprecedented time.